Optris Service

As an internationally active company, Optris values comprehensive customer assistance. This does not only include counseling on infrared technology and the latest products but also the ongoing exchange of experience with our customers. Thus, we can secure the company’s sustainable success while offering you infrared measuring devices that are perfectly suited for your individual measuring purposes.

Customer focus and extensive service features are crucial to achieving the set service goals. The Optris service center is open Monday through Friday from 8 a.m. to 6 p.m., with the exception of national bank holidays in Germany. All our application engineers have excellent educations and extensive experience covering our product range and various applications.

Information regarding your orders, products, return consignments, and repair and calibration can be checked with our Service Center.

For international, on-site visits, we cooperate with multiple distributors worldwide.

Calibration

Our in-house calibration service makes certain that your infrared thermometers and thermal imagers deliver precise and reliable measuring results at all times. In addition to our calibration service, we also offer calibration certificates.